how is that the lesson
People who are looking to complain will complain anyway.
Which in the gaming/nerd space is a common occurrence.
So in CDP's case, they should add options based on what they want to do from a creative standpoint, rather than reacting to people complaining on Twitter, 4chan or whatever else.
The mass market doesn't care anyway.
I think it's cool they added all the customization, personally, but just asking yourself who's going to be upset (when it comes to these internet groups) is a lost battle.
EDIT: to explain better; the idea that "this pleases everyone" is flawed because for so many in places like 4chan, the goal is about being a contrarian, more than this or that (bigoted) ideal itself.
But of course in the privacy of their home, everyone's still going to buy the next big AAA rpg from CDP, so it doesn't matter.