Help: I can't get rid of this rootkit virus and I am bad at computer!

[Propagandhim]

Nod32 detects: Operating memory - Win32/Rootkit.Agent.ODG trojan - unable to clean


I use safemode and Nod32 to scan and my computer restarts spontaneously during the scan.  I assume the virus is the cause of the restart.  Is there a fix for this?  It seems to spawn more viruses but Nod32 can clean them up...just not the main Rootkit trojan.


Am I fucked?  I don't even know how to reformat - My Acer didn't come with a Windows CD and I'd prefer not to, anyway.  But I'd like to know if it's fruitless.


Thanks folks.

[Brehvolution]

If your laptop didn't come with a CD then there is probably an image on the recovery partition. When you first turn it on, you probably have an option(like pressing F2 or something) to get into restore mode.

If nod32 isn't working, try Avast and do a boot time scan. It's free and you can get it from avast.com.

[Propagandhim]

If your laptop didn't come with a CD then there is probably an image on the recovery partition. When you first turn it on, you probably have an option(like pressing F2 or something) to get into restore mode.

If nod32 isn't working, try Avast and do a boot time scan. It's free and you can get it from avast.com.

Thanks friend, will try.

[T234]

http://www.malwarebytes.org/mbam.php

Update and scan.

[Ganhyun]

Was going to come in here and recommend Avast boot time scan or malwarebytes, so if neither of those work, let us know.

[Vizzys]

google SDFix if all else fails

[demi]

ComboFix as well

MalwareBytes is good too for the smaller things but lately it just doesnt get shit.

[Phoenix Dark]

That shit is hard as hell to get rid of. At one point I couldn't even update MalwareBytes even in safe mode. My last resort was re-installing Windows, which worked.

[Propagandhim]

You guys are awesome - thanks for all the help.  After trying countless programs, Avast's boot-scan worked like a charm.  I tried to get rid of this thing for like 2 weeks.  I owe you guys one.