Author Topic: Ecro, Drinky HELP! Laptop dying fast! (Read 2143 times)

Madrun Badrun · « **on:** November 17, 2007, 04:51:29 PM »

It keeps on crashing to the blue screen of death and windows explorer is volatile - as in it shuts down when ever I go into folders with a large number of files in it and it shuts down as soon as I select anything off of the start button. I'm pritty sure its a memory problem but I don't know if its a physical problem or a program problem.

I think what caused it was I was trying to uninstall C++ express and it said it was coping a bunch of files to my temporary files then froze up the whole computer - forcing me to hardboot it.

I'll upload pics of some of the error messages if it doesn't die in the process.

I was going to use the dell restore (as they didn't give me the operating system disks) to try and reinstall everything? Is that a good idea or will it just make shit worse.

Van Cruncheon · « **Reply #1 on:** November 17, 2007, 05:01:31 PM »

what os
what's the manufacturer/make/model

chances are you blew away a key dll in system32 or installed a really bum kernel driver. if you think it is your memory, download and install http://hcidesign.com/memtest/download.html or http://www.memtest86.com/download.html

Madrun Badrun · « **Reply #2 on:** November 17, 2007, 05:03:52 PM »

Windows XP

Its a Dell Inspiron 6000

Here are pics. There were a lot more diffrent errors but I didn't get pictures of them.

More to come.

I remember there being a dll error some time.

Van Cruncheon · « **Reply #3 on:** November 17, 2007, 05:05:13 PM »

8021xConfig sounds like a certificate authentication module. weird. shouldn't cause a blue screen.

update: i am wrong. it refers to 1xconfig, a shuttle/scm systray device: http://www.pcpitstop.com/spycheck/SWDetail.asp?fn=1XConfig.exe

http://blogs.msdn.com/nikhil/archive/2007/02/09/debugging-handle-leaks.aspx

you need to remove 1XConfig.exe; it gets rogue with the handles

Madrun Badrun · « **Reply #4 on:** November 17, 2007, 05:08:18 PM »

I've downloaded the memory thing. It says to let it run for 20 mins. so if the pc stays on long enough, i'll do it and get back to this thread.

Thanks BTW.

Smooth Groove · « **Reply #5 on:** November 17, 2007, 05:10:38 PM »

It sounds like a software problem since you got BSODs right after installing C++. Did you try going into safe mode and do a system restore? I'll try that before reinstalling Windows completely.

Van Cruncheon · « **Reply #6 on:** November 17, 2007, 05:10:59 PM »

Quote

In particular, one program caught my eye - 1xConfig.exe. It had been holding more than 45,000 handles and the number was steadily increasing. I hadn’t shut down my laptop in a fairly long time and had been just hibernating it all this while, but that was no excuse for that process hogging resources like crazy. To give some perspective, Internet Explorer maintained only around 1000-2000 handles. Clearly, 1xConfig was holding on to more handles than it needed - its a major handle leak!

A quick search on the internet revealed that the program is part of the software that comes with Intel Pro Wireless Adapter. Some of the sites also mentioned about the handle leaks! I killed the process and everything still seemed to work alright.

Now I had to fix this somehow, because I knew it's going to again start hogging handles on system restart. I went to Dell's website to download an update of the Intel Wireleess Pro software. I have just installed it. Installation was quite seamless and did not require me to restart the computer. It has not launched the 1xConfig.exe process yet, but there is a dot1xcfg.exe, which might be a replacement for it.

A very simple technique, yet fairly powerful results!

download the latest intel pro wireless drivers

Madrun Badrun · « **Reply #7 on:** November 17, 2007, 05:12:10 PM »

What kind of hardware do Shuttle and SCM MicroSystems make? like what would I have no here that would use that 8021XConfig Module?

Edit: OK. I'll try and install the new drivers after this memory test.

Van Cruncheon · « **Reply #8 on:** November 17, 2007, 05:15:55 PM »

i had to dig a little deeper -- it's not shuttle/scm, it's intel, and their pro wireless drivers in particular. shuttle and scm just wrap them up into their systray service. you will be fixed when your process list does NOT contain "1xconfig.exe" and contains "dot1xcfg.exe" instead.

MCD · « **Reply #9 on:** November 17, 2007, 05:19:47 PM »

I'm just here to say, Professor, you are goddamn fucking awesome.

Van Cruncheon · « **Reply #10 on:** November 17, 2007, 05:24:53 PM »

please express your customer approval by purchasing a Microsoft(R) Zune(tm) 2 brand portable music player and WELCOME TO THE SOCIAL(tm)

Bloodwake · « **Reply #11 on:** November 17, 2007, 05:25:38 PM »

So, while we are talking about computer shit:

Is there anyway to get around this KeyAccess KeyServer program? I'm trying to use Final Draft and it's not letting me because I'm not on campus, and it's pissing me the fuck off because I came to this coffee shop specifically to work on my screenplay.

Madrun Badrun · « **Reply #12 on:** November 17, 2007, 05:43:53 PM »

That memory test is at 127.7% how long is it suppose to run too?

So far it has 0 errors too.

Van Cruncheon · « **Reply #13 on:** November 17, 2007, 05:46:55 PM »

i'm pretty sure it's not your memory. go ahead and abort it, and re-run it ONLY if your problems continue after you clean out the old intel pro wireless drivers and install the latest ones. at that point, i'd simply re-install if the blue screens continue.

Madrun Badrun · « **Reply #14 on:** November 17, 2007, 05:55:35 PM »

Ok I have the new driver installed. Hopefully this works.

Thank you very much.

I've been wanting to reinstall windows for a few months now - even before this problem - just for a clean start. If I do, I will have to update the driver again right?

DeezNutzRBlue · « **Reply #15 on:** November 17, 2007, 06:06:22 PM »

you can get somewhat of a clean system file "reinstall" by booting to the windows disk. Go through just like you are doing a full reinstall. It will search for previous windows installs. Once it finds one you will get a chance to use "R" for repair. If it goes on to using a partition STOP. This fixes a lot of BSOD's. Sometimes windows gets jacked up when it isn't shut down correctly or when installs/unistalls go bad. Other than, try to reinstall C++ and then uninstall it.

Madrun Badrun · « **Reply #16 on:** November 17, 2007, 06:14:50 PM »

So I installed the new driver, but I have no way of shutting of the pc because windows explorer is still fucked, so I hard booted and now the driver seems to be back to the old one.

Is there a way to shut off the pc without using the start menu?

Smooth Groove · « **Reply #17 on:** November 17, 2007, 06:18:10 PM »

Most PCs would shut off if you hold the power button for longer than 4 secs. Also, you can press ctrl, alt, del and then select shutdown or restart from task manager.

Van Cruncheon · « **Reply #18 on:** November 17, 2007, 06:18:34 PM »

Quote from: Father_Mike on November 17, 2007, 05:55:35 PM

Ok I have the new driver installed. Hopefully this works.

Thank you very much.

I've been wanting to reinstall windows for a few months now - even before this problem - just for a clean start. If I do, I will have to update the driver again right?

if you disable windows update, then yes.

Van Cruncheon · « **Reply #19 on:** November 17, 2007, 06:20:07 PM »

Quote from: Father_Mike on November 17, 2007, 06:14:50 PM

So I installed the new driver, but I have no way of shutting of the pc because windows explorer is still fucked, so I hard booted and now the driver seems to be back to the old one.

Is there a way to shut off the pc without using the start menu?

what sg said. also, you should go into device manager and completely remove the old driver before installing the new one.

DeezNutzRBlue · « **Reply #20 on:** November 17, 2007, 06:20:18 PM »

yeah shurdown -r from the commandline

Or CTL-ALT-DEL run task

Madrun Badrun · « **Reply #21 on:** November 17, 2007, 06:39:23 PM »

I still have 1xconfig.exe and and no dot1xcfg.exe and windows explorer is still fucked.

I'm going to just try a reinstall.

Madrun Badrun · « **Reply #22 on:** November 17, 2007, 06:50:33 PM »

FUCKING DELL

This system restore disk is just one they had me burn when I got the laptop - as I guess buying their own cd would just cost too much.

anyways now when I try and use it it asks for the windows product key which I don't have.

What should I do?

Van Cruncheon · « **Reply #23 on:** November 17, 2007, 06:51:01 PM »

the product key should be on a sticker on the bottom of your laptop

Madrun Badrun · « **Reply #24 on:** November 17, 2007, 08:57:27 PM »

Ok full reinstall is complete.

I tried to do a recovery a few times but when ever it his iedkcs32.dll it gave me the blue screen. So what ever that was, its the cuplret.

It however did not give me a bunch of the dell software back like, quickset

O well at least now I'll be rid of that god awful dell help stuff.

Thanks again Drinky.

MCD · « **Reply #25 on:** November 18, 2007, 03:30:45 AM »

Quote from: Professor Prole on November 17, 2007, 05:24:53 PM

please express your customer approval by purchasing a Microsoft(R) Zune(tm) 2 brand portable music player and WELCOME TO THE SOCIAL(tm)

I'm buying a Zune 2 (80gig) very soon.

shit looks awesome.

Smooth Groove · « **Reply #26 on:** November 18, 2007, 03:34:35 AM »

Quote from: Father_Mike on November 17, 2007, 08:57:27 PM

Ok full reinstall is complete.

I tried to do a recovery a few times but when ever it his iedkcs32.dll it gave me the blue screen. So what ever that was, its the cuplret.

It however did not give me a bunch of the dell software back like, quickset O well at least now I'll be rid of that god awful dell help stuff.

Thanks again Drinky.

If that problem still bothers you, you might want to reformat the HD before reinstalling again. My suggestion: get Vista, the best OS ever.

Synbios459 · « **Reply #27 on:** November 18, 2007, 03:41:47 AM »

Quote from: Smooth Groove on November 18, 2007, 03:34:35 AM

Quote from: Father_Mike on November 17, 2007, 08:57:27 PM
Ok full reinstall is complete.

I tried to do a recovery a few times but when ever it his iedkcs32.dll it gave me the blue screen. So what ever that was, its the cuplret.

It however did not give me a bunch of the dell software back like, quickset O well at least now I'll be rid of that god awful dell help stuff.

Thanks again Drinky.

If that problem still bothers you, you might want to reformat the HD before reinstalling again. My suggestion: get OSX, the best OS ever.

FIXED.

Ecrofirt · « **Reply #28 on:** November 18, 2007, 11:52:12 AM »

Quote from: Father_Mike on November 17, 2007, 08:57:27 PM

Ok full reinstall is complete.

I tried to do a recovery a few times but when ever it his iedkcs32.dll it gave me the blue screen. So what ever that was, its the cuplret.

It however did not give me a bunch of the dell software back like, quickset O well at least now I'll be rid of that god awful dell help stuff.

Thanks again Drinky.

Sorry I'm coming into this thread so late into the game.

http://support.dell.com will have quickset and all the drivers for your hardware. Choose the Drivers and Downloads section, and then select your computer. Quickset will be in the Applications section.

Madrun Badrun · « **Reply #29 on:** November 18, 2007, 12:50:10 PM »

Thanks.

Madrun Badrun · « **Reply #30 on:** November 18, 2007, 04:47:47 PM »

Help again. Its dying again and a lot faster this time. also new error messages.

How do I reformat the harddrive?

Madrun Badrun · « **Reply #31 on:** November 18, 2007, 05:04:16 PM »

As no one is on. I'm going to try and take the laptop apart and see if I can see anything physically wrong. as it seems to shut off more often when I move it that when its still.

EDIT: been jigling it around and its still on. there goes that idea.

Ecrofirt · « **Reply #32 on:** November 18, 2007, 10:01:22 PM »

I'm kinda too lazy right now to look into the BSOD you're getting, but have you tried using something like SeaTools to see if your hard drive is dying?

Madrun Badrun · « **Reply #33 on:** November 18, 2007, 10:04:32 PM »

No. Whats seatools?

Ecrofirt · « **Reply #34 on:** November 18, 2007, 10:10:55 PM »

It's Seagate's free hard drive diagnostic utility. It'll work even if the drive isn't a Seagate drive:
http://www.seagate.com/www/en-us/support/downloads/seatools/

Madrun Badrun · « **Reply #35 on:** November 18, 2007, 10:13:13 PM »

I'll try it. Thanks.

Ecrofirt · « **Reply #36 on:** November 18, 2007, 10:13:57 PM »

When you boot to SeaTools, choose to do an advanced test.

Madrun Badrun · « **Reply #37 on:** December 01, 2007, 12:20:37 AM »

Back!

It died as after I can the tests which all came back as failing. So took it in, which took a fricken week to do and not only that but they couldn't get me a 160 gig so I had to take a 120 also they charged me $25 for "installing the hard drive" which, correct me if I'm wrong, is essentially just unscrewing the old one, popping it out and putting in the new one right?

They were going to charge me $120 to "set it back up" IE putting in the windows disk and fallowing the directions.

Anyways thanks Ecro, Drinky, and smooth. Now onto two weeks of 1up yours

spoiler (click to show/hide)

Yes, while it was away I resorted to looking up porn on my wii. Shameful.

[close]

brawndolicious · « **Reply #38 on:** December 01, 2007, 12:31:02 AM »

porn on wii..

why didn't I ever think of that?

News:

Author Topic: Ecro, Drinky HELP! Laptop dying fast! (Read 2143 times)