Author Topic: What the fuck is wrong with Gamestop?  (Read 4240 times)

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Howard Alan Treesong

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What the fuck is wrong with Gamestop?
« on: August 29, 2007, 12:50:36 AM »
I wanted to buy Metroid tonight. I went to two different Gamestops. At each one, I had the exact same exchange with the clerk:

Me: Do you have Metroid Prime 3?
Clerk: Yes!
Me: Great, I'd--
Clerk: Did you reserve it?
Me: No.
Clerk: Oh, then we're sold out.

What the fuck kind of patter is that? Say you have it first, then find out if it's true? I'd imagine it's corporate policy and designed to make me feel like I'm "missing out" by not preordering. Fuck that, I went to Target and they had two dozen copies.

Anyways, everytime I go to Gamestop I regret it. They do an excellent job of making you feel like a tool for not bowing to their every capricious whim.
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CajoleJuice

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Re: What the fuck is wrong with Gamestop?
« Reply #1 on: August 29, 2007, 12:51:59 AM »
I walked into a Gamestop about a week ago. I saw Rainbow Six: Vegas for 55 bucks USED. I immediately said, "Fuck this store" and walked out.
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Error2k4

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Re: What the fuck is wrong with Gamestop?
« Reply #2 on: August 29, 2007, 12:53:24 AM »
same shit happened, I went to 4 different gs and they all said the same crap. I cannot believe that fucking store would pull off something like that oh well, I'll hit a couple of other stores tomorrow.
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Ichirou

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Re: What the fuck is wrong with Gamestop?
« Reply #3 on: August 29, 2007, 12:54:06 AM »
GameStop sucks.  I also hate the whole idea of "exclusives", like that particular version of Mega Man Star Force Neo or whatever it's called, that're only available at certain stores.
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Howard Alan Treesong

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Re: What the fuck is wrong with Gamestop?
« Reply #4 on: August 29, 2007, 12:56:44 AM »
Question for Willco:

I feel like Gamestop gets copies of games in and sits on them for 48 hours to make bad sheeple who didn't preorder squirm. I refuse to believe they have no extra copies of Metroid in at this point in the game's sale cycle.

Nich says they did the same thing with Super Paper Mario. A MARIO game, and no extra copies? COME ON.
« Last Edit: August 29, 2007, 01:06:01 AM by Synthesizer Patel »
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Smooth Groove

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Re: What the fuck is wrong with Gamestop?
« Reply #5 on: August 29, 2007, 12:58:04 AM »
Question for Willco:

I feel like Gamespot gets copies of games in and sits on them for 48 hours to make bad sheeple who didn't preorder squirm. I refuse to believe they have no extra copies of Metroid in at this point in the game's sale cycle.

Nich says they did the same thing with Super Paper Mario. A MARIO game, and no extra copies? COME ON.

I can't believe someone as smart as Patel would make this mistake too.   :lol

MrAngryFace

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Re: What the fuck is wrong with Gamestop?
« Reply #6 on: August 29, 2007, 12:58:45 AM »
To be honest the Gamestop I go to frequently gives me copies of games that are extra when I havent pre-ordered. Doing that has convinced me to pre-order more often.
o_0

Fragamemnon

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Re: What the fuck is wrong with Gamestop?
« Reply #7 on: August 29, 2007, 12:58:55 AM »
Anyways, everytime I go to Gamestop I regret it. They do an excellent job of making you feel like a tool for not bowing to their every capricious whim.

I never really go there, but man their whole 'ship only what we have already sold' mentality is ridiculous.
hex

MrAngryFace

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Re: What the fuck is wrong with Gamestop?
« Reply #8 on: August 29, 2007, 12:59:48 AM »
GameCrazy is worse. Now they don't even ship PSP games to arrive on release day. They have this crap which is insultingly called 'quick turn'. This means psp games arrive 2 days after release even if ive pre-ordered.
o_0

Re: What the fuck is wrong with Gamestop?
« Reply #9 on: August 29, 2007, 01:00:28 AM »
Question for Willco:

I feel like Ichiroustop gets copies of games in and sits on them for 48 hours to make bad sheeple who didn't preorder squirm. I refuse to believe they have no extra copies of Metroid in at this point in the game's sale cycle

I remember walking into an EB in downtown Seattle on the day that Halo 2 came out. The clerk was turning all the non-preorders away, saying that they only had enough to cover preorders. Then I walked up there and asked for a copy without a preorder, and the guy sold it to me.
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demi

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Re: What the fuck is wrong with Gamestop?
« Reply #10 on: August 29, 2007, 01:00:51 AM »
They pulled that on me for TWO WORLDS, hahaha

"Do you have Two Worlds?"

"Did you preorder?"

"uh... no"
fat

Smooth Groove

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Re: What the fuck is wrong with Gamestop?
« Reply #11 on: August 29, 2007, 01:02:12 AM »
GameCrazy is worse. Now they don't even ship PSP games to arrive on release day. They have this crap which is insultingly called 'quick turn'. This means psp games arrive 2 days after release even if ive pre-ordered.

Why don't you go to Best Buy, MAF?  You would rack up reward pts like crazy at the rate that you purchase games and movies.  During the summer, they had a $10 GC for every 100 you spend on games/movies/music. 

MrAngryFace

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Re: What the fuck is wrong with Gamestop?
« Reply #12 on: August 29, 2007, 01:03:50 AM »
Best Buy is further away and stores that dont specialize in something tend to care less when you inquire about the status of said something.
o_0

Re: What the fuck is wrong with Gamestop?
« Reply #13 on: August 29, 2007, 01:19:41 AM »
Yeah, at this point I just don't go to GS/EB/GC/etc anymore.  If I want to pre-order a game, I do it online.  If I want a game during it's launch window and I didn't pre-order it, I go to best buy or target or order it online right then.  The only way these asshats will eventually slow down and start to go out to business is if gamers stop shopping there.

Well, that and digital distribution will help a lot.

Madrun Badrun

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Re: What the fuck is wrong with Gamestop?
« Reply #14 on: August 29, 2007, 01:30:36 AM »
I wanted to buy Metroid tonight. I went to two different Gamestops. At each one, I had the exact same exchange with the clerk:

Me: Do you have Metroid Prime 3?
Clerk: Yes!
Me: Great, I'd--
Clerk: Did you reserve it?
Me: No.
Clerk: Oh, then we're sold out.

What the fuck kind of patter is that? Say you have it first, then find out if it's true? I'd imagine it's corporate policy and designed to make me feel like I'm "missing out" by not preordering. Fuck that, I went to Target and they had two dozen copies.

Anyways, everytime I go to Gamestop I regret it. They do an excellent job of making you feel like a tool for not bowing to their every capricious whim.

they've (EB) done that to me, only I called in to make sure and when I got there they said it was only if it was reserved  >:( >:( >:(

The Sceneman

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Re: What the fuck is wrong with Gamestop?
« Reply #15 on: August 29, 2007, 01:31:43 AM »
^ holy shit, the cunts!
#1

Re: What the fuck is wrong with Gamestop?
« Reply #16 on: August 29, 2007, 01:34:14 AM »
Best Buy is further away and stores that dont specialize in something tend to care less when you inquire about the status of said something.

I buy about 95% of all my games online, and the rest at Fry's and Fred Meyer. When the local EB's and GS's around here stop smelling like b.o. and corn chips, maybe I'll go back.

Willco, do you guys have a vacuum and some air freshener? EB/GS's smell worse than any other store I've ever been in!
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The Sceneman

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Re: What the fuck is wrong with Gamestop?
« Reply #17 on: August 29, 2007, 01:36:45 AM »
^ lol
#1

Oblivion

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Re: What the fuck is wrong with Gamestop?
« Reply #18 on: August 29, 2007, 01:38:22 AM »
I NEVER go to GS for new games. I haven't met a single Gamestop employee yet that I didn't want to punch in the face (Willco included).

Re: What the fuck is wrong with Gamestop?
« Reply #19 on: August 29, 2007, 01:39:05 AM »
I'm so goddamned serious, it's not even funny. They reek, I've never been in another retail store that's smelled even as remotely horrid. Are they "above" cleaning and hygiene? The niche import shops in the Seattle area like Pink Godzilla and Kicks Hobby are odor free, but not the mega-chain.
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brawndolicious

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Re: What the fuck is wrong with Gamestop?
« Reply #20 on: August 29, 2007, 02:48:59 AM »
the exact same thing happened to me.

I was like "...so you have it?"  and she said yes but they're all reserves so I asked when they get more and she said the computer system was broken so it'll be a week late and come in two weeks and I was like "okay".

they have the shittiest used games prices ever also.

Bloodwake

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Re: What the fuck is wrong with Gamestop?
« Reply #21 on: August 29, 2007, 02:56:59 AM »
God's honest right here guys:

We only get maybe one or two over reserve most of the time. GameStop corporate gauges demand on how many people have it reserved.

For example, everyone and their brother could probably get Halo 3, or Madden and NCAA at launch because everyone fucking reserves them. Super Paper Mario  and Metroid are different stories.

My store sold out of Metroid, Two Worlds, and BioShock on release. We ALMOST sold out of Madden even with the abundance of extra copies. Moral of the story: if you go to GameStop to pick up a game on release day, unless everyone's fucking buying it, have it reserved.

spoiler (click to show/hide)
or go somewhere else and get it immediately
[close]
HLR

The Fake Shemp

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Re: What the fuck is wrong with Gamestop?
« Reply #22 on: August 29, 2007, 02:58:14 AM »
They're not supposed to hold games - we always sell through stock we carry.  I had one key holder do that once and I fired him.  I have on occasion responded to a person just like that, not because I am being a dick and withholding a copy, but because I assume most of the time that a person has pre-ordered it.  I catch myself and let folks know ahead of time for the most part.

Shipments are based on pre-orders too.  I think I had maybe six or so copies of Metroid to sell through, in addition to our reserves.  That was it.  Folks trying to get Wild Arms 5 tomorrow will be out of luck.

The used prices are totally wonky from time-to-time.  The higher prices are meant to give the edge to people who get the sub, so they can knock off more dollars with that 10% off, but I rarely buy games that expensive used unless there is a deal like "Buy 2 Get 1 Free".  Like, their used PS2/Xbox price selection is pretty good, GameCube is inconsistent, as is PS3 and Xbox 360.  Sometimes I think I figure out how they price things and sometimes not.

Smell is a definite factor in some stores; not so much because of hygiene, but because managers are responsible for the cleanliness of their stores.  My SM and I vacuum our store daily, clean off windows, etc.  Some managers think that stuff is beneath them and let the store get dirty.  And then it smells.  I think the chain is not too far off from dictating cleanliness in corporate guidelines because this has been a complaint of a few stores (there is one I know off hand that reeks).
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Ichirou

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Re: What the fuck is wrong with Gamestop?
« Reply #23 on: August 29, 2007, 03:01:53 AM »
The GameStops I went to in NYC smelled like shit.

The GameStop I worked at was okay, though.  We'd clean it every day after closing.
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Mondain

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Re: What the fuck is wrong with Gamestop?
« Reply #24 on: August 29, 2007, 03:02:58 AM »
long live Wal-Mart and their everyday low prices

Bloodwake

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Re: What the fuck is wrong with Gamestop?
« Reply #25 on: August 29, 2007, 03:05:11 AM »
They're not supposed to hold games - we always sell through stock we carry.  I had one key holder do that once and I fired him.  I have on occasion responded to a person just like that, not because I am being a dick and withholding a copy, but because I assume most of the time that a person has pre-ordered it.  I catch myself and let folks know ahead of time for the most part.

Shipments are based on pre-orders too.  I think I had maybe six or so copies of Metroid to sell through, in addition to our reserves.  That was it.  Folks trying to get Wild Arms 5 tomorrow will be out of luck.

The used prices are totally wonky from time-to-time.  The higher prices are meant to give the edge to people who get the sub, so they can knock off more dollars with that 10% off, but I rarely buy games that expensive used unless there is a deal like "Buy 2 Get 1 Free".  Like, their used PS2/Xbox price selection is pretty good, GameCube is inconsistent, as is PS3 and Xbox 360.  Sometimes I think I figure out how they price things and sometimes not.

Smell is a definite factor in some stores; not so much because of hygiene, but because managers are responsible for the cleanliness of their stores.  My SM and I vacuum our store daily, clean off windows, etc.  Some managers think that stuff is beneath them and let the store get dirty.  And then it smells.  I think the chain is not too far off from dictating cleanliness in corporate guidelines because this has been a complaint of a few stores (there is one I know off hand that reeks).

GIVE THE EDGE.... CARD

sorry, couldn't fucking resist.

But yeah. We clean our fucking store, so it smells good.
HLR

brawndolicious

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Re: What the fuck is wrong with Gamestop?
« Reply #26 on: August 29, 2007, 03:08:10 AM »
I thought about getting an edge card but then I realized it comes with gameinformer.  I'll just borrow it from a friend, they don't ID check right?

Bloodwake

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Re: What the fuck is wrong with Gamestop?
« Reply #27 on: August 29, 2007, 03:10:24 AM »
I thought about getting an edge card but then I realized it comes with gameinformer.  I'll just borrow it from a friend, they don't ID check right?

I think the magazine isn't HORRIBLE anymore. I mean, it seems like they quit having "exclusives" with just EA and Ubisoft now... I think.....
HLR

The Fake Shemp

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Re: What the fuck is wrong with Gamestop?
« Reply #28 on: August 29, 2007, 03:12:24 AM »
Yeah, most retail outlets have a dedicated cleaning staff, but GameStop leaves that duty up to its managers.

I was so tempted to make a pun, Bloodwake, but sense kicked in and that was a crisis averted.

GameStop is cool for niche games you can't pick up elsewhere, used gems, limited edition stuff (BioShock, Starforce, etc.) and the occasional trade deals that are too good to refuse.  If you have a good relationship with decent management, it should be a relatively easy, pain-free experience where you come to pick up your games and entitled to some perks.  If you're looking to buy like one mass market title a year, like Madden or Metroid Prime or Mario Party, the convenience of Wal-Mart, Target and other big box chains easily have the edge.

I used to think GameCrazy was legitimate competition, but they've had a huge turnover in customers recently, because apparently they do not guarantee pre-orders.  They'll just reserve something and you must pray that their allotment matches their reserves.  Which seems completely distinguished mentally-challenged.  Say what you want, but GameStop will guarantee your pre-order.  I'll even send a lackey to go pick up more copies, including fucking PC games, at another location, just to get it for a customer.
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brawndolicious

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Re: What the fuck is wrong with Gamestop?
« Reply #29 on: August 29, 2007, 03:16:44 AM »
I think the magazine isn't HORRIBLE anymore. I mean, it seems like they quit having "exclusives" with just EA and Ubisoft now... I think.....
it's a really mainstream magazine.  I wouldn't feel bad reading the at most two times a year good exclusives they have.  I honestly don't remember the last big exclusive they had.  the reviews suck mostly from what I've read.

Bloodwake

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Re: What the fuck is wrong with Gamestop?
« Reply #30 on: August 29, 2007, 03:17:06 AM »
Yeah, most retail outlets have a dedicated cleaning staff, but GameStop leaves that duty up to its managers.

I was so tempted to make a pun, Bloodwake, but sense kicked in and that was a crisis averted.

GameStop is cool for niche games you can't pick up elsewhere, used gems, limited edition stuff (BioShock, Starforce, etc.) and the occasional trade deals that are too good to refuse.  If you have a good relationship with decent management, it should be a relatively easy, pain-free experience where you come to pick up your games and entitled to some perks.  If you're looking to buy like one mass market title a year, like Madden or Metroid Prime or Mario Party, the convenience of Wal-Mart, Target and other big box chains easily have the edge.

I used to think GameCrazy was legitimate competition, but they've had a huge turnover in customers recently, because apparently they do not guarantee pre-orders.  They'll just reserve something and you must pray that their allotment matches their reserves.  Which seems completely distinguished mentally-challenged.  Say what you want, but GameStop will guarantee your pre-order.  I'll even send a lackey to go pick up more copies, including fucking PC games, at another location, just to get it for a customer.

Yeah. I'm not going to say that a lot of the complaints about GameStop/EB aren't valid, because they are. But say what you will, we fucking guarantee our reserves. If for some reason you put money down, and there isn't a copy in your name whenever it's released, we fucking make sure you get one anyway.
HLR

Bloodwake

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Re: What the fuck is wrong with Gamestop?
« Reply #31 on: August 29, 2007, 03:18:34 AM »
I think the magazine isn't HORRIBLE anymore. I mean, it seems like they quit having "exclusives" with just EA and Ubisoft now... I think.....
it's a really mainstream magazine.  I wouldn't feel bad reading the at most two times a year good exclusives they have.  I honestly don't remember the last big exclusive they had.  the reviews suck mostly from what I've read.

Oh, I'm not arguing that point. It's VERY mainstream. Fuck, half of the Dan Hsu complaining about other magazines is probably about GI. It's very mainstream, and it has it's flaws, but it's a lot better than what it used to be.
HLR

The Fake Shemp

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Re: What the fuck is wrong with Gamestop?
« Reply #32 on: August 29, 2007, 03:24:11 AM »
I only offer the sub to folks that will actually save something with the 10% discount, although I do not (as we have been lectured) refer to the Game Informer as "free".  Take that, corporate GameStop management!

... by the way, I got totally hit on by a chick at corporate?
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Howard Alan Treesong

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Re: What the fuck is wrong with Gamestop?
« Reply #33 on: August 29, 2007, 03:37:51 AM »
I only offer the sub to folks that will actually save something with the 10% discount, although I do not (as we have been lectured) refer to the Game Informer as "free".  Take that, corporate GameStop management!

... by the way, I got totally hit on by a chick at corporate?

Willco: I want you!
Chick at corporate: Yes! Oh yes!
Willco: Baby, your--
Chick: Did you reserve my sexual favors for this evening?
Willco: What?
Chick: Sorry, we're going to have to stop making out.
Willco: :(
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The Fake Shemp

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Re: What the fuck is wrong with Gamestop?
« Reply #34 on: August 29, 2007, 03:49:07 AM »
It was so bizarre.  She called inquiring about the store manager and then started small talk, and pulled up my file, without me giving her my full name.  Then she talked about how the SM was a pain in the ass, and was like, "... but you won't, right, babe?"

Then she started talking about partying and what time I stop partying and it was weird.  Like, it's the kind of conversation you'd have with a chick you're trying to hit on while waiting in line at a music venue.  It was just bizarre.
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brawndolicious

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Re: What the fuck is wrong with Gamestop?
« Reply #35 on: August 29, 2007, 04:31:49 AM »
Oh, I'm not arguing that point. It's VERY mainstream. Fuck, half of the Dan Hsu complaining about other magazines is probably about GI. It's very mainstream, and it has it's flaws, but it's a lot better than what it used to be.
it's still not good enough for me to not bum it off my friend if I was REALLY interested in something in it.  this friend I'm talking about is within walking distance so it's not a big disadvantage for me.