Word is a fucking disaster.
No it isn't, I fucking love it. Word 2007 + Endnote has saved me so much time with my references. I did a pretty long paper last year where I did my references and footnotes manually, which takes a lot of extra time to get everything correct. Got endnote at the start this academic year and now I only have to enter my data once and then it generates instantly my bibliographic list and my references/footnotes from my database in whichever style I want.
Besides that, just have to know what you're doing from the start and everything is nice and tidy and you save a lot of time.
Learning curve is frustrating but by now I pretty much know how to solve all my commen problems. That "IP" button is your friend.