Service plan is cheap for what you get and I use the GPS, Ultimate Inbox (gmail, AIM, Yahoo!, MSN and Helio e-mail), and video all the time. It's pretty great that you can snap a pic and upload it to a private server. Or geotag it and put it on your Flickr account. You can upload videos straight to YouTube now. And they've got apps for YouTube (full YouTube, not crappy YouTube mobile) AND Opera Mini, which is a kickass browser.
My main grievances with the device have been multimedia functionality, ease of navigation and some quirks (like why can't I listen to music and IM/browse at the same time). But these look to be address with the Ocean 2. Which is going to have Flash support for the browser.
3 megapixel camera
Dual slider, just like the original
microSDHC support
1GB internal storage
In-browser Flash support
30fps video recording
Touch-sensitive directional pad
PC sync capability
Yay!