I think I'm done using CapitalOne Visa

[AdmiralViscen]

I posted a payment to their website on the 28th and the funds are still not available on the card even though they have accepted my payment and deducted the sum from my bank account. So I messaged them on the site, and they say that my payment is on hold and it will take 6-10 days for it to be processed. I was directed to call their hotline.

So I do that, and the lady tells me that CapitalOne reserves the right to put any payments I make on the phone or online, on hold, for any reason, and that there is no recourse but to wait 10 days. So now the card is useless for the last 3 days and the next 10. She even acknowledged that I pay off the card in full every month without fail but it made no difference at all.

Has anyone else ever received treatment like this from their credit card company?


Oh, and I tried to apply for a credit limit increase and they said I'm ineligible, even though I have another card with like 6x the credit limit of this one.

[abrader]

Wow that sucks.

[MyNameIsMethodis]

Capital One sucks. So does Citi. Two terrible card companys.

[AdmiralViscen]

Apparently PS3 automatically stores your credit card info if you don't manually delete it? I bought 1942 the other day with the CapitalOne, went to buy Eden just now and instead of being hit with a prompt to enter my credit card info it automatically applied it to the CapitalOne card. It was $10.68 with tax, I know I had $10.xx in available credit before the purchase, lol

Now I have $0.00 available. I hope I didn't go over my limit.


Oh btw my payment wasn't even due until August 12th.

[abrader]

sounds like some ass faggory designed to shake the change out of your pockets with fees, etc..

[demi]

Everyone says CapitalOne is shit, so I never bothered, though I would like to get a CC in the next year.

[AdmiralViscen]

This was the first card I ever had as my own (I had one of those AmEx satellite accounts under my dad before it), I still use it as my primary card because it's already stored on Amazon and 360 and shit like that.

They haven't increased my credit limit once in the... 3 years or so I've had it? I think I'm going to cancel it outright. I definitely will if they try to hit me with charges for buying Eden.

[laesperanzapaz]

anyone please recommend the best CC companies?

[AdmiralViscen]

I have AmEx and MasterCard.

AmEx has never given me a problem, except obviously where it's not accepted.

MasterCard has also never given me a problem, but there is a $15 charge if you want to do a same-day online payment, which is bullshit. If you remember to set up your payment a day earlier than you really have to, it's fine. If it weren't for this little foible I'd have stopped using CapitalOne a while ago, just because of the credit limit.

[Brehvolution]

My wife had a Capitol one card. She fell for the 1.99/mo. for some insurance if she lost her job and couldn't pay the bill kind of shit. She canceled the card back in January. Feb's bill came with the 1.99 charge. She called was said wtf I canceled the card. She was told that she had to contact the insurance company and gave here the number. She calls the number and the message said to call back on the 18th between 10am-noon EST. So she waits and calls, the say they credited the 1.99 and it will be off next months bill. March bill comes and another 1.99 charge and 15 dollar late fee for not paying the 1.99 from the month before. Calls up CC company and was wtf again, they never credited the 1.99. Waits til the 18th of March and calls ins. co. again and is WTF!!!!! Said they credit it and they do...say it won't be on the next month bill. April bill comes with 1.99 charge and ANNUAL FEE of $35 or something....this card was canceled 3 for 3 months now. Called both companies and got credited back all the cash. This happens til july and it is finally over and done with. CC companies are scam artists. It's best to stick with a visa/ms debit card IMO.

[laesperanzapaz]

but i thought visa, amex, and MC were general payment processors

wheeras something like captial one is a more specific CC company

[AdmiralViscen]

They just sent me another web message, insisting that I call their number to have it taken care of. I did that 6 hours ago lol

I shot back with fire and brimstone, maybe they'll kiss my ass now to avoid losing me as a customer. I want a tote bag.

[Draft]

but i thought visa, amex, and MC were general payment processors

wheeras something like captial one is a more specific CC company

That is correct. Capital One is like a giant bank that issues credit cards through Visa or MC or whatever.

They are also like the bank of last resort. Capital One is usually where you go when no one else will give you a credit card (Lord knows I've had to apply for a couple.)

They rape you on interest, ain't much in the way of perks, and from my experience, they will NOT increase your credit limit. They just have you apply for a whole new card instead.

Capital One should be avoided, if you can help it.

I have had very, very good experiences with Bank of Omaha. I have a credit card through them (it's the World of Warcraft credit card  ) Started out with a $3k credit limit, I basically maxed it out and paid it off over about 10 months, and out of the blue they bumped my limit to $6k. I also paid late one month (purely by accident, I try to be very responsible with credit nowadays) and they insta bumped my interest rate from 12% to 29% or something equally outrageous. Of course, 12% is probably outrageous to some people.

Anyway, one phone call got it fixed, and instantly lowered back to 12%. So I'm a fan, and I'd recommend checking them out if you're looking for a new card.

[MyNameIsMethodis]

Holy shit, and I thought my credit card limit of $300 and then $500 were huge limits :O.

I couldn't imagine having a 3k one. I'd abuse it so bad (although a nice new PS3 would be nice )

[Draft]

Yeah, $6k is nothing. I have friends my age (late 20s) who definitely have $20-$30k in credit available to them. I've got maybe like $10k over 3 cards.

I just did the whole stereotypical college kid ruining his credit thing, so it took me a while to rebuild.

[AdmiralViscen]

Word.

I didn't realize CapitalOne was such a shitstain company, I figured Visa is Visa. W/e, I'm all mastercard and amex now.

[laesperanzapaz]

Word.

I didn't realize CapitalOne was such a shitstain company, I figured Visa is Visa. W/e, I'm all mastercard and amex now.

i think draft just made clear that capital one's shenanigans != visa's flaws

[AdmiralViscen]

Duh, that's what I just said.

Before: Thought one Visa card is as good as another
Now: Aware that I must be careful of who is putting Visa on their cards

[Bocsius]

Duh, that's what I just said.

Before: Thought one Visa card is as good as another
Now: Aware that I must be careful of who is putting Visa on their cards

The point is that you should also be careful of who is putting MasterCard and now even Amex on their cards.

[DJ_Tet]

This should be illegal. I have no idea why society tolerates it.

Seriously, if democracies would just realize their power, we could be free of bullshit like this. I would also institute a law that states that overdraft/overlimit fees can be no more than 100% of the bounced sum or $20, whichever is less.

What's amazing is the various hoops I have to jump through to pay my bills without a 'convenience charge.'  My credit card charges $2 to pay by phone, or $8 to pay online.  So they get paid by check and stamp.  My electric company accepts free online payments, but it might take 2-3 days to process.  So if I have to pay it on the due date, I have to pay a 2% convience charge to pay by phone.  

God forbid something is late.  What's nice is that my electric company was overcharging me greatly, so I haven't had to pay an electric bill in a couple of months.  

[AdmiralViscen]

Duh, that's what I just said.

Before: Thought one Visa card is as good as another
Now: Aware that I must be careful of who is putting Visa on their cards

The point is that you should also be careful of who is putting MasterCard and now even Amex on their cards.

The AmEx is straight from AmEx and the mastercard is through my washington mutual account

[hyp]

pay it in CASH baby. *bling*

[muckhole]

pay it in CASH baby. *bling*

*rolls more pennies*

[FlameOfCallandor]

I have a credit card through my credit union. The only reason i hate debit cards is because of the shitty business practices like overdraw fees etc...

[AdmiralViscen]

lol nm

[FlameOfCallandor]

debit cards are fine if you aren't a distinguished mentally-challenged fellow and know how much money you have.

I have read too many horror stories from consumerist.com

[jiji]

debit cards are fine if you aren't a distinguished mentally-challenged fellow and know how much money you have.

I have read too many horror stories from consumerist.com

Most of the debit card stories I've read there involve people getting burned trying to 'float' payments over the weekend until they can deposit a check, or simply not keeping close track of their exact amount of money that's really available in their account.  Checking the available balance doesn't always work.

[Ganhyun]

debit cards are fine if you aren't a distinguished mentally-challenged fellow and know how much money you have.

I have read too many horror stories from consumerist.com

Most of the debit card stories I've read there involve people getting burned trying to 'float' payments over the weekend until they can deposit a check, or simply not keeping close track of their exact amount of money that's really available in their account.  Checking the available balance doesn't always work.

This. People tend to just check the available balance instead of keeping an accurate knowledge for themselves and get burned.

[Ganhyun]

Which is exactly why my idea should become law. If you forget your balance and try to buy a cup of coffee that costs $1.50 with your debit card, the bank should be allowed to charge you no more than $1.50 in fees. No more than 100% of the bounced sum. No more of this $26 charge because you went over by two dollars. This shit should be passed into law tomorrow.

That law actualy sounds nice, but unfortunately overdrafts and finance charges are how banks make their money. So I doubt this gets passed anytime soon.

True story on my end here. I had a local fast food employee steal my card number and security number off the card. (Was a Sonic and they have to take card back inside) She then proceeded to buy $300 of new tires for her car (without the card, just giving them the numbers and security pin in the store WTF!), a new $250 phone from Verizon in store(again WTF!), and then several itunes purchases adding up to around $300. My bank's fraud line contacted me that same afternoon. I verified the purchases weren't mine, locked the account, and proceeded to go to the bank the next morning with the defunct card and have them tear it up in front of me. I sat wit hthe fraud prevention/reporting lady for 2 hours as we went over the charges on the account and went further back to make sure it hadnt started with small amounts at other times (I keep really good records btw). When this happened, I had 250 spendable. Needless to say, 300 + 250 + 300 in itunes spending really hurt. Especially since the bank charged an overdraft fee of $30 per overthelimit withdrawel. I think the overall total of fees was close to the actual amount stolen. 850 ilegally used on my card. fees: around 6-700. Needless to say I was pissed. Luckily for me though, it was easily provable it wasnt me since all the local places she went she gave her real name, like a dimwit idiot. The ban kalso caught her trying to use the locked card while I was at the bank at a auto parts store, where she was trying to buy over $400 worth of parts.

In the end: All money refunded to me and she was put in jail. Sadly, she has nothing so civil suit would be useless.

[Mupepe]

Which is exactly why my idea should become law. If you forget your balance and try to buy a cup of coffee that costs $1.50 with your debit card, the bank should be allowed to charge you no more than $1.50 in fees. No more than 100% of the bounced sum. No more of this $26 charge because you went over by two dollars. This shit should be passed into law tomorrow.

if my rent check accidentally bounces, I don't want an 800 dollar fee

[Mupepe]

Banks make a big percentage of their profits through overdraft charges?

Fuck that, this needs to end soon. There is no reason that we should tolerate that shit. Overdraft charges are the most shameless example of gouging out there. It really needs to be illegal.

I dunno.  I'm of the mindframe, don't spend money you don't have.  Unless you can prove that it only bounces because of a bank's fuckup, I see it as spending someone else's money. 

[Brehvolution]

Banks make a big percentage of their profits through overdraft charges?

Fuck that, this needs to end soon. There is no reason that we should tolerate that shit. Overdraft charges are the most shameless example of gouging out there. It really needs to be illegal.

Shit, when I had a HSBC account, if I deposited cash after 1PM I wouldn't see it til the next day. If I deposited a check, it would take 2 days to hit the account. I once deposited a bank cashier's check for $5000 and they held it for 5 fucking days because it was over $2500. Direct deposits would get held a day.

They fucking do this for the sole reason to make you bounce checks.

[laesperanzapaz]

i think banks make their wealth from loans, but of course silly charges help their pockets too

[TakingBackSunday]

I've had two overdraft charges on my debit card, both on the same bill, and it was basically for the reasons listed so far.  My online banking wasn't setup yet, and I had no real idea how much wasin my account other than a rough estimate.

Keep track and everything should be okay.

[Mupepe]

Remember that I said 100% of the bounced sum or $20, whichever is less.

And I do agree with that, but sometimes you can make a mistake. Like if you're expecting a check to clear at a certain time, but it doesn't, and you make like 10 purchases of $5 each. Why should you have to pay your bank $260 for that?

That sucks.  I like my credit union because if you a check deposited and it just hasn't cleared, the charges will be pending until it clears or gets returned.

[Brehvolution]

Shit, when I had a HSBC account, if I deposited cash after 1PM I wouldn't see it til the next day. If I deposited a check, it would take 2 days to hit the account. I once deposited a bank cashier's check for $5000 and they held it for 5 fucking days because it was over $2500. Direct deposits would get held a day.

They fucking do this for the sole reason to make you bounce checks.

When I was a starving college student, I would sometimes lose track of the money in my account. There were a few times when I would go out and buy a bunch of little things while I had one big payment pending. And of course, my account would get overdrawn. And I noticed a pattern. No matter what time the purchases happened, the big payment would always go through first, wiping out my balance, and the little payments would follow immediately thereafter. Even if the big purchase had happened at a later date. Sometimes I would have purchases of $5-7 just floating on my account for up to a week, conveniently failing to clear until the exact moment that my balance was down to zero.

I fucking know that they set it up to maximize overdraft fees. There's no other way it could be possible. The way it happened some of those times was just way too much of a coincidence to be anything else. I don't know if they have a person do it manually or if there's software that does it, but I'm 100% sure that this bank would hold off on clearing certain transactions in order to hit you with the highest possible number of fees.

Sure, it was technically my fault, but that's still some shady shit.

NO, it wasn't. You had the money in there to clear it. They wouldn't apply it til they got there fees.

[laesperanzapaz]

green shinobi

what card company was it? HSBC?