comcast is some serious bullshit. Al Franken is the only fighting the good fight for us.
I've got clear and that sprint hotspot thing as my only other choices. The comcast rep said the tech could come look at it, but that it's at his discretion whether I get charged or not (if he decides it's on my end, I get charged.) Couldn't get the rep to agree to anything that definitely wouldn't end up with me being charged. No matter what, if a tech comes out, it's up in the air whether I'll be charged or not, despite whatever slick lawyer talk I tried to sway them with.
If I go by what they're saying, that I've never been disconnected on their end, then he'll say it's on my end and I get charged for the visit. Well, when I got it installed, I got some dude who barely understands English and I got in a shouting match with him. He insisted on installing basic cable and that it wouldn't cost, but at the time, I was insisting on not installing any TV service at all, because I knew I wouldn't use it. I was hard headed because I really haven't been charged extra, but dude just wouldn't listen and accept that I didn't want any TV service at all. It ended with him saying "alright I won't install it" and he installed it anyway. Not a big deal, but it was the principle of it...the guy really wouldn't give in at all and ended up doing the opposite of what I was telling him. I don't know how their tech scheduling works, but the last thing I want is to ever talk to this guy or anyone remotely like him again.
My other option was going to my local service center and exchanging for a new modem, but my local service center sounds a lot like the DMV, according to the first review here:
http://www.yelp.com/biz/comcast-chicago-2#hrid:mMJvCuux9Sual8dbA14B7wSo I guess I'll just leech torrents off this unsecured linksys router in my building and hope everything goes back to normal after this billing cycle. I'm doing still testing shit to see if its my ethernet cables or router thats fucking up (not likely.) If I can't figure this out, I'm definitely trying clear.
Goddamn, internet problems suck :'(