Last thing I will say about it: I was told to just ban everyone involved. Instead I did what I did. If you think there's an issue with being harsh, but actively wanting to find out the truth, instead of issuing multiple blanket bans when somebody that is clearly emotionally staked in his contact with the message board is involved, then I don't think you're probably that much smarter than someone like etoilet.
I looked at the situation in as many different ways as possible before I did what I did, but I was time constrained. Sorry if not every word was a rose, but it appeared there were multiple sides to the story, and I quickly figured that a confrontational tone would more quickly get me the truth.