Blizzard sucks balls.
I lost my username/pw for battle.net.
I try to reset it, but for some reason, it requires my first and last name. That's weird, because I've never seen a password reset require your actual NAME before. Usually it's just your email.
So I put in my name and email. It says it the name/email combo is invalid.
So I'm thinking, yeah. My name has a suffix because my parents were unoriginal, boring people without an ounce of creativity so they gave me my dad's exact name down to his middle name and added a II at the end and sometimes I put a comma, sometimes I don't, who gives a fuck. Still get an error. So I try my name without the suffix. Still get an error. I remember I probably changed my battle.net email the last time I logged in, so I put in my current gmail account because I don't use my hotmail anymore. Still get an error.
At this point, I'm visibly annoyed/angry.
So I try to use customer service and request a ticket.
OOPS.
You have to LOG IN in order to access customer support.
So now I'm stuck without access to my account, and customer support doesn't want to give me access to that either.
Blizzard sucks and I haven't even played the beta yet, which I hear terrible things about anyways.