I swear this is the conversation I just had.
Singapore: "So Puppy, we have so many metrics to use. Like Total Available and On Hand. Which do we use when?"
Me: "Well, whichever one is appropriate."
Singapore: "So Available?"
Me: "Well, if that's what you're looking for then yes. But there are going to be times where you want to know what you have and how much room you're taking up in which case 'On Hand' is more appropriate. It's rather simple. Available means that it's available to sell, On hand is everything you have"
S: "I don't think you understand how retail works. We sell what we have."
Me: "Not everything. For example, floor models."
S: "We sell those too."
Me: "Ok bad example, Let's say I just received 20 beds in the back."
S: "OK"
Me: "I have 20 beds to sell, and 20 on hand because that's what I have. OK?"
S: "Ok"
Me: "Let's say that someone then comes in and buys 5 but they haven't picked them up and wont for a week. OK?"
S: "OK"
Me: "So your Available to sell is 15 because you can't sell those 5 again. But your on hand is 20 because those 5 you sold are still taking up space in the back."
S:".......I don't think you understand how retail works."
