Got back from vacation in NYC yesterday. It was a fun trip, but one thing kinda sucked- our hotel. It's one of those "hip and trendy" places clearly targeted at a younger crowd who just wants to party instead of sleeping- the lobby area has a bar right when you walk in and a DJ is there playing music all night. The top floor is also a lounge of some kind. Combine these with what are apparently private room parties, and sleep becomes a rare commodity in some rooms.
Our first night there was fine, but then on Monday night around 11 PM, loud, thumping bass-heavy techno starts blasting. I thought it was coming from the room next door and didn't do anything because I was completely exhausted/half-sick and just didn't care. Woke up feeling like shit the next day and hoped it was a one-time thing. It wasn't and when we got back to the hotel close to midnight, the music was blasting again and it was worse than before. Complained to the front desk and they sent security up. A few minutes later, the music gets louder and they tell me "we found the source of the problem and it should be better now."
At this point, we realized it wasn't just hitting our room and could be heard anywhere on the floor, so it must be from a club or a party. Told them it was worse and offered to let them in the room to hear. Someone else then called and offered us an upgrade to a more expensive/bigger room for free, which was off on another side of the building and nice and QUIET. It even had a white noise machine installed.
Another thing we got to hating were the elevators. We were on the 10th floor initially and for whatever reason, the elevators would not register button presses to that floor 80% of the time. We'd get on with staff and they'd just go "yeah, it's like that...good luck!" or "just go to the 11th floor and walk down the emergency exit!"
Not a place we're gonna be staying at again.
