"Hey guys, some asshole hackers took down everything due to outsmarting our system. We are super sorry, and are overworking everyone here at HQ to try and figure out if your stuff is still safe, AND are trying to rework the system at the same time!"
"FUCKING SONY, JESUS, TAKING PSN DOWN, WHY DID THEY DO THAT."
"Hey guys, super sorry again, we've found they didn't get a hold of any important info, and have finished rebuilding the service, as a gesture of good will, here's free stuff!"
"FUCKING SONY, I DON'T WANT YOUR FREE STUFF, THIS ISN'T ENOUGH. YOU TOOK DOWN MY PSN FOR TWO WEEKS FOR NO REASON. YEAH YOU GOT HACKED AND HAD NO CONTROL OVER THE SITUATION, BUT YOU COULD HAVE DONE THIS BETTER!"
I find it extremely amusing people are getting angry at Sony, the people who have been forcing their employees to work super long hours to fix this mess, and who are giving away money like crack as an apology, rather then directing their anger at the people who actually did the deed.