They do mention how much of a shitty company they are, but yeah ofc. they're after money.
I was more thinking about some the people going "Karma's a bitch" and such.
CDPR buddy attitude was a bit annoying, like all big companies trying to appeal to the gut, but this oversteering into public enemy number 1 makes no sense, when their crime is essentially just the shit release (for which they issued refunds).
But this was true for other instances like NMS and even Molyneux, too.
Relax and learn not to preorder digital goods, problem solved.
But with gaming everything turns into the Nuremberg trials.